Maintenance Management
No filing chaos, no file chaos, no searching. Because everything is linked to the Monitoring without any media breaks.
Anyone who relies on Amperecloud Platform for maintenance management has a clear advantage: results from Monitoring can be transferred seamlessly into planning, concrete work orders, and work documentation. In turn, these results are also linked seamlessly back to Monitoring. All of this is data-driven and managed via tickets. And in the centralised lifecycle file, all plants and components, all alarms, tickets, and interventions are documented completely, chronologically, and instantly accessible. Welcome to the era without data silos.
Ticket management
Your standardized efficiency interface between Monitoring and maintenance.
This workflow ensures that results from Monitoring are processed in a structured way within maintenance. To do this, you create tickets. The best part: the tickets are data-based, clearly defined work orders; they form the technical basis for deployment planning as well as deployment documentation, which in turn is linked to Monitoring. This gives you a structured, transparent, and efficient flow of information between maintenance and Monitoring. This type of ticket management uses data to control and document the entire technical process, and at the same time the entire commercial process. That is standardization at the highest level.
Features
Scheduling
So that your deployments are well prepared and economically sound. Even the spontaneous ones.
Your deployment planning builds directly on ticket management. Tickets give you clear, data-based work orders and reliable information about what needs to be done and why, so that in deployment planning you can decide: What needs to be cleaned, repaired, or replaced, when, by whom, with what, and how? Do we need to send someone today, or is the next regular maintenance visit sufficient? And is the deployment economically worthwhile at all? With this workflow, you plan more precisely than ever and leave poorly prepared and unnecessary deployments behind. This significantly improves your performance and efficiency and massively reduces costs.
Features
Work log
Even validates recurring issues and incomplete fixes. Complete, chronological, audit-proof.
Each intervention is documented in two stages: first by checking off tickets during the on-site visit, and second by the maintenance report, which you then generate automatically with a click. Based on the maintenance report, the ticket is closed and the previously deactivated alarm is reactivated. However, if the issue was only partially resolved during the intervention, the alarm is triggered again, which in turn creates new tickets. In this way, your intervention documentation does not end with the maintenance report, but is directly linked to the Monitoring. Ideal for validating the quality of your interventions.
Features
Creation of a lifecycle file
Your single source of truth. Complete, traceable, and instantly available at any time.
The lifecycle of your plants and components spans many years. Yet information about them is often scattered across file servers, Excel sheets, or emails, and is incomplete or outdated. Amperecloud Platform solves these problems by centralizing your lifecycle records: every plant and component, every alarm, every ticket, and every intervention is fully documented, traceable, and immediately available. And your lifecycle records are automatically linked to master data management and the digital twin. The result is data integrity that makes your maintenance management more efficient than ever.